If you need help with your listing, landlord account, or a technical issue, you can contact Rentola support through your landlord dashboard or by using the support form. When you advertise your property listing on Rentola, the support team can help with listing problems, account questions, approval issues, and other landlord-related concerns.
Contact Rentola support from your dashboard
The fastest way to get help with your listing is through the landlord dashboard.
When writing your request, it helps to include:
- the property listing involved
- a short description of the issue
- any relevant account information
- screenshots, if needed
Using the dashboard support section is the best option when your question is directly related to a property listing or landlord account. This could be anything from a listing that hasn't appeared after the usual review window to a listing that was rejected and needs clarification, or any other account or technical issue you're experiencing.
Contact Rentola using the support form
You can also contact Rentola support through the website contact form.
- open the Rentola contact form
- describe your issue clearly and in detail
- include information about your property listing if relevant
- add screenshots or examples if they help explain the problem
This option is useful if you cannot access your dashboard or if you prefer to send your request through the website.
When you can expect a response
After submitting your request, the support team will review it and reply to the email address connected to your request.
- the support team typically responds within 24 hours, Monday to Friday
- responses are sent to the email address connected to your request
- more detailed questions may take longer if support needs to review the listing or account information
If possible, include all relevant details in your first message so the support team can help you faster.