Landlords can only see your contact details on Rentola if you choose to contact them through verified property listing, so your information is not shared just by browsing the platform.
What information landlords may receive
When you contact a landlord through a listing, they may receive the information you provide as part of that inquiry, such as:
- your name
- your email address
- the message you send about the property
- other contact details you choose to share when making the inquiry
This helps the landlord understand who is interested in the property and respond to your message.
Your contact details are not visible while browsing
Simply browsing listings on Rentola does not share your personal information with landlords.
This means:
- landlords cannot see who viewed a listing
- browsing properties does not share your contact details
- your information is only shared when you contact the landlord through the listing
Before contacting a landlord, it's worth checking that the landlord looks legitimate. If you're ready to reach out, an active Premium subscription is required to access landlord contact options on eligible listings. And if a landlord doesn't respond after you've made contact, there are a few steps you can take to follow up or move on to other options.